Terms and Conditions
ICER Technologies is committed to ensuring our customers 100% satisfaction. As we do continue to upgrade our inventory online daily we may revise our prices, products and shipping time accordingly. Due to the high demand on specific products we will do our best to ship same day if needed or within your time frame but before any order is placed we will give notice of leads time along with pricing which will be sent on final quotes before any PO’s are issued to ensure accurate pricing and honestly though any sale. ICER Technologies is not an authorized partner or distributor for any manufacturers at this time.
For any RMA claims the customer will have to fill out an RMA form via our website within 30 days of purchase. Shipping costs for any RMA will be covered by the customer on any products. To ensure a timely processing please include the RMA number on the outside of the item where it can be seen with ease. All returns are subject to a 10% restocking fee unless discussed prior with an account manager.
Customers approved for terms will have 30 days to pay outstanding invoices unless stated otherwise. NET 30 is the default terms agreement.
Payments will be due within 30 days of invoice; ICER accepts payment by check and credit card. Credit Card payments will have a 2% service fee on orders over $5000.00 and $50 service fee for under $5,000.